Privacy Policy

1. Information We Collect

We collect information provided directly when you register an account, purchase digital assets, back crowdfunding campaigns, or upload 3D models. This includes your name, email address, mobile number, billing address, and physical shipping destinations.

2. Payment Data Security & Processing Partners

Payment data security is paramount. Maker Raise never collects, views, or stores your primary payment credentials (such as full 16-digit card numbers, CVV security codes, bank passwords, or mobile wallet PINs).

All payment transactions are conducted directly through PCI-DSS Level 1 certified payment service providers, including Stripe, PayPal, SSLCommerz, and UddoktaPay. Communication is encrypted using industry-standard TLS 1.3 / SSL 256-bit cryptographic protocols.

3. Data Sharing & Order Fulfillment

We only share relevant physical delivery details with verified courier partners (e.g., Pathao, Steadfast, DHL, FedEx) strictly when necessary to deliver physical hardware and rewards. We never sell, monetize, or rent your personal information to third-party advertisers or data brokers.

4. Cookies & Analytical Technologies

We utilize essential session cookies for authentication, currency preferences (BDT / USD), security verification, and referral attribution tracking. You may modify your browser settings to restrict cookies, though some features may be limited.

5. User Data Rights & Deletion Requests

Under international privacy regulations (including GDPR and CCPA guidelines), you have the right to request access to, correction of, or complete deletion of your personal account data. For inquiries, reach our Data Protection team at contact@makerraise.com.